OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 88 comments received in the last 90 days.
17 September 2026
Quick straight to the point and great service
10 September 2026
It was a very friendly & smooth translation, nothing was too much trouble & everything about the electric car was explained to me in detail. This is what I have come to expect from Mini.
08 September 2026
Got looked after so well by Craig
30 August 2026
Jack Lee went through all different options of each package which enabled me to make my decision.
29 August 2026
Jack was very helpful and knowledgeable when I was purchasing my mini. He knows his stuff and is really friendly- bonus points because he dealt with my strange mother.
26 August 2026
Great customer service, Craig is an asset, he listened to what we wanted and didn't need to be pushy
18 August 2026
Very helpful staff. Smooth process and explained thoroughly. Guided through all the various stages with no pressure or pushiness. Many thanks.
18 August 2026
The service we received from Craig was exemplary. The car was with us within a week and all of our needs addressed. The handover went smoothly and all questions were answered.
11 August 2026
Jamie was amazing, thank you so much again!
19 September 2026
Kirsty is just superb. What else can I say?
17 September 2026
Everything on time. Staff very helpful
17 September 2026
Stratstone Hull made my whole experience with a parts recall as seamless as possible..Very impressed with such a professional service..Great Ambassadors for the Mini Brand.
16 September 2026
The reception staff was very helpful.
16 September 2026
Appointment time was quick and fitted in with my schedule
14 September 2026
everything was great
14 September 2026
Kirsty as always provided a professional and friendly service
13 September 2026
Your service is excellent
13 September 2026
Efficient checki in, reminders, work done, reception, clean car.
09 September 2026
it's no hassle and staff are friendly and helpful
FIND Stratstone Hull.
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0148 2243589
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0148 2904591
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
18 September 2026
Craig was very helpful in helping us select a car to suit. However we are still waiting for support to add another key holder to the vehicle.