OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
83 ratings and 59 comments received in the last 90 days.
28 August 2025
Car was prepared and well presented for my arrival
25 August 2025
Buying and collecting my MINI was easy and enjoyable thanks to the friendly, professional staff.
25 August 2025
Nothing ever seemed to much trouble for the Stratstone staff. I've been a customer there since 2008, and always been looked after well.
15 August 2025
Josh was professional and courteous throughout the purchase
14 August 2025
Jamie was extremely professional and very thorough.
13 August 2025
Josh Meehan at stratstone in Hull has been very efficient, responds quickly to emails and any problems we have faced have been dealt with quickly.
12 August 2025
Very attentive and good with my family including the dog
07 August 2025
Very welcoming centre. The staff worked very hard to get the deal over the line. Special thanks to Jamie who worked harder than most.
05 August 2025
The agent was great but was very difficult for both of us to communicate through mini
08 September 2025
Fab service
07 September 2025
I was kept informed throughout and was back on the road quickly following a breakdown.
04 September 2025
Issues sorted efficiently
03 September 2025
Car on time. Nice and clean
02 September 2025
Helpful advice & quick service done
01 September 2025
Good communication.
29 August 2025
Excellent service as always
28 August 2025
Work was carried out in a timely manner and I was kept informed of progress.
28 August 2025
Great customer service
24 August 2025
Customer service was very good
05 September 2025
Well looked after