OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
90 ratings and 66 comments received in the last 90 days.
12 August 2025
Very attentive and good with my family including the dog
07 August 2025
Very welcoming centre. The staff worked very hard to get the deal over the line. Special thanks to Jamie who worked harder than most.
05 August 2025
The agent was great but was very difficult for both of us to communicate through mini
03 August 2025
Josh was brilliant throughout, kept us informed and explained everything in detail.
31 July 2025
could not do enough to help you
20 July 2025
Friendly and professional service
15 July 2025
All staff very helpful not pushy when first looking very knowledgeable service was very good
03 July 2025
Jamie was very helpful and informative
01 July 2025
salesman helpful and informative
13 August 2025
Service/ MoT carried out efficiently and to schedule, and excellent, personable service from Kirsty in the showroom at the start and end of the day.
10 August 2025
Friendly and efficient service.
07 August 2025
Yes ok mini came in as fault showing on app
05 August 2025
Efficient and friendly
03 August 2025
B
03 August 2025
The Stratsone Mini centre in Hull was very good, but the centralised booking system was poor.
03 August 2025
Staff very helpful and explained everything that happened during service
31 July 2025
Very satisfied, sorted the problem out.
29 July 2025
As above.
29 July 2025
Service, new product and repair seems (too early to judge at this early stage) to be at a high standard. Service from staff was excellent.
13 August 2025
Josh Meehan at stratstone in Hull has been very efficient, responds quickly to emails and any problems we have faced have been dealt with quickly.