OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 68 comments received in the last 90 days.
03 February 2026
Really friendly and helpful sales team
03 February 2026
Jamie was great
01 February 2026
Jamie Haslin was friendly and efficient
29 January 2026
No stress, sales team (Craig Stratstone Hull) extremely helpful and efficient
24 January 2026
Friendly, helpful, relaxed approach very refreshing
20 January 2026
The service from Jack was fantastic from end to end. He was. very knowledgable, patient and helpful.
05 January 2026
Was able to get the car quicker than expected kept in touch through the process and knew the cars very well
01 January 2026
Jack Lee was amazing and very patient!!
30 December 2025
Seamless experience
10 February 2026
We love the service and the coffee's not bad too!
07 February 2026
Great service and helpful staff. Thank you
04 February 2026
Speeding service carried out by knowledgeable staff. The lady who books you in at the desk is always helpful and polite and is a credit to the company.
03 February 2026
As always the service from the dealer was good. I liked Kirsty who booked my car in, she was very helpful and knowledgeable.
30 January 2026
Friendly staff and prompt attention when my car had a service and MOT which was thorough.
28 January 2026
Appointment was made quickly and Kirsty is always so friendly and welcoming and very helpful
27 January 2026
The staff at Stratstone Hull are brilliant. Very polite and professional. First is a 5 star asset to the company . Always has a smile on her face and keeps me updated regarding the progress of my mini during the day. Nothing is too .much trouble
27 January 2026
Communication was poor from booking the appointment and arriving. I explained I would have to wait whilst the work was done, was assured this would be fine and a note would be made. When I arrived was told there was no note of this.
26 January 2026
Everything went smoothly and met expectations
25 January 2026
Very helpful good service and courtesy car supplied
FIND Stratstone Hull.
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0148 2243589
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0148 2904591
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
03 February 2026
Jamie was amazing with the handover process