OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 66 comments received in the last 90 days.
20 January 2026
The service from Jack was fantastic from end to end. He was. very knowledgable, patient and helpful.
05 January 2026
Was able to get the car quicker than expected kept in touch through the process and knew the cars very well
01 January 2026
Jack Lee was amazing and very patient!!
30 December 2025
Seamless experience
30 December 2025
Some minor hiccoughs along the way be sorted to my satisfaction.
21 December 2025
It was amazing and I love the bow and cover!
18 December 2025
Patience and informative staff
13 December 2025
Very satisfied Great experience
08 December 2025
Jamie Maslin was very helpful throughout the process
24 January 2026
Friendly, knowledgeable helpful staff
24 January 2026
Helpful; efficient; great communication
24 January 2026
Friendly and efficient staff
23 January 2026
Polite, knowledgeable staff, making the process of booking in etc easy over the phone.
21 January 2026
Work carried out in good time and to expected standard.
20 January 2026
Clean and tidy showroom/reception . Kirsty was very friendly, helpful & knowledgeable, would happily recommend friends & family visit if they have / would like a mini.
17 January 2026
Heath check was booked in quickly and on a day that suited. Kept updated after the service re any issues. Centre was flexible to allow me to collect the car at a time that suited also. Friendly and professional staff.
17 January 2026
Efficient, friendly staff
17 January 2026
What wasn't to love! Kirsty went above and beyond to assist in my warranty claim.
16 January 2026
Friendly efficient service, good communication
FIND Stratstone Hull.
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0148 2243589
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0148 2904591
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
24 January 2026
Friendly, helpful, relaxed approach very refreshing