OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
108 ratings and 70 comments received in the last 90 days.
29 January 2026
No stress, sales team (Craig Stratstone Hull) extremely helpful and efficient
24 January 2026
Friendly, helpful, relaxed approach very refreshing
20 January 2026
The service from Jack was fantastic from end to end. He was. very knowledgable, patient and helpful.
05 January 2026
Was able to get the car quicker than expected kept in touch through the process and knew the cars very well
01 January 2026
Jack Lee was amazing and very patient!!
30 December 2025
Some minor hiccoughs along the way be sorted to my satisfaction.
30 December 2025
Seamless experience
21 December 2025
It was amazing and I love the bow and cover!
18 December 2025
Patience and informative staff
30 January 2026
Friendly staff and prompt attention when my car had a service and MOT which was thorough.
28 January 2026
Appointment was made quickly and Kirsty is always so friendly and welcoming and very helpful
27 January 2026
The staff at Stratstone Hull are brilliant. Very polite and professional. First is a 5 star asset to the company . Always has a smile on her face and keeps me updated regarding the progress of my mini during the day. Nothing is too .much trouble
27 January 2026
Communication was poor from booking the appointment and arriving. I explained I would have to wait whilst the work was done, was assured this would be fine and a note would be made. When I arrived was told there was no note of this.
26 January 2026
Everything went smoothly and met expectations
25 January 2026
Very helpful good service and courtesy car supplied
25 January 2026
Easy to arrange the appointment , welcome greeting and service was excellent
24 January 2026
Helpful; efficient; great communication
24 January 2026
Friendly, knowledgeable helpful staff
24 January 2026
Friendly and efficient staff
FIND Stratstone Hull.
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0148 2243589
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0148 2904591
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
01 February 2026
Jamie Haslin was friendly and efficient