OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
79 ratings and 59 comments received in the last 90 days.
19 April 2025
Was exactly ready when it should have been. No delays. Josh was so approachable. Exceptionally knowledgeable and friendly. The mini doesn't just sell itself. Josh made my life so easy.
13 April 2025
First class service. Josh was very helpful all the was through even when i showed my age not being able to use the internet.
11 April 2025
Great service from the dealership
01 April 2025
no hard sell
28 March 2025
I am very satisfied with Stratstone MINI Hull, I previously purchased a MINI Cooper SE from Sytner Tamworth and the service here was much better!
13 March 2025
They simply delivered on what they promised
09 March 2025
Brilliant experience, thank you for the best handover. Josh made sure we were happy with our new vehicle and went the extra mile for my birthday!
06 March 2025
Everyone was very efficient and helpful
05 March 2025
Easy and efficient process. All extra requirements were dealt with efficiently and with no fuss.
21 April 2025
-
21 April 2025
Very satisfied
17 April 2025
Very efficient
15 April 2025
Car is always ready on time for collection
15 April 2025
You are made feel so welcome and comfortable. The staff are courteous, knowledge and attentive. The work carried out on my MINI is always great.
12 April 2025
Service was completed fine, however I received a call from Stratstone the day after, advising me that my service was due. Apparently the car computer wasn't reset, so I now have to arrange a further visit to the garage
10 April 2025
Efficient service and kept me well informed
09 April 2025
The really welcoming atmosphere at Strathstone is second to none and all employees are welcoming.
07 April 2025
Updated all through the process
05 April 2025
Its easy to get there and the staff are very welcoming. They always offer refreshments and make you feel welcome
21 April 2025
Al the sales team were so friendly and offered help at any stage.