OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 81 comments received in the last 90 days.
23 April 2026
Our sales advisor Craig Greenfield was excellent from start to finish.
21 April 2026
Craig at hull couldn't do enough to support. Service is always timely and efficient
21 April 2026
Josh at the centre was so helpful and did a wonderful 'reveal' of the car on delivery. A lovely buying experience.
20 April 2026
Josh was professional and friendly throughout the whole process. He kept me up to date and answered any questions i had. The handover was great, everything was explained very clearly. I also know that i can contact him if i have any issues.
20 April 2026
The team at MINI Hull were fabulous from start to finish - the team were engaged, polite and helpful every step of the way.
20 April 2026
Everything went smoothly, I was really happy with the service
19 April 2026
All went very smoothly
19 April 2026
jamie maslin was very helpful when selecting which mini to go for a jcw or a cooper s where the cars that i was interested in he was very knowledgable which helped me when i changed my mind in which car to purchase .
05 April 2026
process was really quick I test drove one on the Sunday and picked up a brand new one on the Friday the process was seamless
25 April 2026
Excellent service
24 April 2026
Very friendly
22 April 2026
Amazing customer service as always, especially from Kirsty and Jamie.
19 April 2026
All good
18 April 2026
Great service
14 April 2026
Quick and stress free
13 April 2026
Because I cannot fault the experience.
13 April 2026
considering another branch who had set up my service plans and it hadnt been done correctly, kirsty had informed of this before hand and was very helpfull on checking in my car and the rest of the process, until the otherbranch sorted out the plan
12 April 2026
Kirsty and Craig were very helpful sourcing a car for me to test drive.
12 April 2026
Friendly efficient service
FIND Stratstone Hull.
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0148 2243589
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
Address
- Citadel Way, Hull, HU9 1TQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0148 2904591
Hull as well as surrounding areas including Bridlington, Beverley, Hessle and Cottingham
28 April 2026
As a motability car, the handover was not completed fully and I ended up driving off uninsured. I had to phone Motability so that they could sort this out for me. Ridiculous.